Consumer Relations Consortium Announces Members of its Legal Advisory Board for 2022

ROCKVILLE, Maryland – The Consumer Relations Consortium (CRC) is pleased to announce the members of its Legal Advisory Board (LAB) for 2022. In 2020, the Consor- Throughout the year, the LAB serves as a legal resource to members of the CRC and the iA Innovation Council and helps fulfill the mission of promoting forward-thinking approaches to issues raised by the regulatory policy and technological innovation in the accounts receivable sector.

John is an AV-rated attorney and a nationally recognized authority on the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. He is legal counsel to several professional associations, including the Georgia Collectors Association.

Leslie Bender – Clark Hill

Leslie C. Bender advises financial services and healthcare clients on a wide range of privacy, data security and consumer financial protection laws, drawing on her strategic and legal experience as a lawyer general..

Stefanie Jackman – Ballard Spahr

Stefanie H. Jackman is the Head of the Debt Collection Team at Ballard Spahr and a member of the CFPB, TCPA, Fair Lending and Blockchain Technology and Cryptocurrency teams. She dedicates her practice to assisting financial services institutions facing state and federal government investigations and reviews, advising them on complex compliance issues, and defending them in individual lawsuits and litigation. collectives.

Jessica klander – Bassford Remele

Jessica Klander defends businesses and professionals against liability and malpractice claims in the areas of consumer law, professional liability and general liability defense. Also experienced in complex litigation, employment law, non-compete litigation and class actions, Klander regularly represents clients in state and federal courts across the United States.

Joann needleman – Clark Hill

Joann Needleman leads the firm’s financial services regulatory and compliance practice and advises banks, financial institutions and financial services entities on regulatory compliance matters.

Ethan Ostroff – Troutman Sanders LLP

Ethan Ostroff’s practice focuses on financial services litigation and advice in accordance with consumer law. Ethan is a national practice firm representing consumer-oriented businesses of all types in defending individual and class claims and advising them on compliance with federal and state laws.

John rossman – Moss and Barnett, Pennsylvania

In his national practice dedicated to the financial services industry, John has shaped the law in many landmark cases that have preserved and extended the rights of financial services companies, including national banks, auto lenders, financial technology companies, collection agencies, debt buyers, mortgage lenders, creditors and fellow lawyers.

Jim Schultz- Sessions, Israel & Shartle

Jim’s primary role is to co-manage the firm’s consumer advocacy practice group, defending creditors, debt buyers, and debt collectors in cases brought under various federal and state consumer protection laws. consumers, such as the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the Consumer Telephone Protection Act.


David Schultz -Hinshaw and Culbertson

David Schultz advocates for Fortune 500 companies, debt buyers, debt collection agencies, lawyers, lending institutions and others in consumer litigation, and advises organizations in the consumer financial services industry on risk management. He also defends lawyers and law firms in malpractice cases. Mr. Schultz is a member of the firm’s executive committee and former chair of the firm’s consumer litigation and class action group.

Libby shaffer – Dinsmore & Shohly, srl

Known for her responsiveness to clients and ability to resolve cases quickly through her writing skills, Libby focuses her practice on defending clients against allegations relating to the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, the Electronic Fund Transfer Act, Regulation E, and state laws relating to consumer protection. She works with some of the nation’s largest debt buyers, debt collectors and debt collectors to defend and resolve class action lawsuits in federal and state consumer protection cases..

Brit Suttell – Barron & Newburger

Brit brings a unique perspective of having grown up in the debt collection and consumer financial services industry as Brit’s father started his own debt collection law firm in the 1980s. Brit is a proud lawyer third generation. Prior to joining the firm, Brit was a shareholder in Burton Neil & Associates, PC, where Brit was Chief Compliance Officer.

Congratulations to the members of LAB 2022!

About the Consumer Relations Consortium

The Consor- Established in 2013, CRC is changing the debt collection paradigm by engaging stakeholders, including consumer advocates, federal and state regulators, academic and industry opinion leaders, creditors and debt collectors. recovery, and inspiring them to go beyond talking points and focus on creating the real world. solutions that actually improve the consumer experience. CRC’s collaborative and frank approach is unique in the market. The CRC is managed by the iA Institute.

Learn more about www.crconsortium.org.

The iA Innovation Council is a collaborative working group of thought leaders in products, technologies, strategy and operations who envision the future of collections and determine how to get there. Group members meet throughout the year to engage in substantive dialogue and whiteboard sessions with the creative thinkers behind the latest innovations for the industry, the regulators who audit and establish safeguards. crazy for new technologies, and educators, entrepreneurs and innovators from outside the industry who inspire different thinking.


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