programming nlp – Yes I Can Succeed http://yesicansucceed.com/ Mon, 14 Mar 2022 04:32:31 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.3 https://yesicansucceed.com/wp-content/uploads/2021/09/icon-1.png programming nlp – Yes I Can Succeed http://yesicansucceed.com/ 32 32 Edinburgh business coach launches latest book focusing on better communication in business https://yesicansucceed.com/edinburgh-business-coach-launches-latest-book-focusing-on-better-communication-in-business/ Sun, 13 Mar 2022 05:00:17 +0000 https://yesicansucceed.com/edinburgh-business-coach-launches-latest-book-focusing-on-better-communication-in-business/ Derek Borthwick, who has over 30 years of experience in sales, marketing and distribution, wrote “How to Talk to Anyone”, based on the science behind how the brain works to improve communication. Mr Borthwick, founder of training company Power2Mind, said the book – the third he has written – is designed to help transform people’s […]]]>

Derek Borthwick, who has over 30 years of experience in sales, marketing and distribution, wrote “How to Talk to Anyone”, based on the science behind how the brain works to improve communication.

Mr Borthwick, founder of training company Power2Mind, said the book – the third he has written – is designed to help transform people’s understanding of others in professional settings.

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“It builds on understanding the brain and explores the world of verbal communication,” explained the author, whose previous career was in financial services for companies such as JP Morgan.

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“Using the power of words coupled with an understanding of non-verbal communication can not only reduce miscommunication, but also save money, increase efficiency, improve well-being, and close more sales and transactions,” he said.

“Used correctly, it can have a tremendous impact not only when building business and personal relationships, but also when promoting a business, managing people and closing a sale.”

Mr. Borthwick has lectured at several universities, including Edinburgh, Heriot-Watt, Napier and Stirling, on communication skills, presentation skills and management.

Business coach Derek Borthwick has released the latest in a series of books aimed at helping business people communicate better. Photo: contribution.

“The goal of the latest title is to help business people better present and read clients, close more deals, improve their coaching skills, gain accurate insights in interviews, and have more productive meetings,” said Borthwick, who is also a Neuro-Linguistic Programming (NLP) Practitioner.

Prior to setting up his coaching business, he held the position of UK Business Development Manager for SYZ Asset Management.

The latter, which manages money on behalf of clients including pension funds, insurance companies and investment funds, and is part of SYZ & Co, headquartered in Geneva, was launched on the Scottish market in 2014 after taking up offices in Charlotte Square in the capital.

Mr. Borthwick previously served as vice president of UK sales for JP Morgan and senior director of sales for Fidelity Investments.

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Five Secrets to Happy Friendships https://yesicansucceed.com/five-secrets-to-happy-friendships/ Thu, 10 Mar 2022 08:20:43 +0000 https://yesicansucceed.com/five-secrets-to-happy-friendships/ Could tapping into this effective coaching technique help strengthen the bond you have with your loved ones? Years ago I would blame the world for not having people around me when I needed them. I always thought it was everyone’s fault and didn’t value my friendships. But I misunderstood what being a friend really meant, […]]]>

Could tapping into this effective coaching technique help strengthen the bond you have with your loved ones?

Years ago I would blame the world for not having people around me when I needed them. I always thought it was everyone’s fault and didn’t value my friendships. But I misunderstood what being a friend really meant, and I was a lousy friend.

It’s a natural instinct to connect, and as we’ve evolved over generations, we naturally want to be among others. Neuro-Linguistic Programming (NLP) is the art and science of understanding how your mind works, why it works the way it does, and how you communicate with yourself and your outside world. NLP helps you understand how you perceive your world, your relationships and how to communicate better. And when I learned NLP, it helped me notice all the friendships I actually had that I hadn’t noticed before – and it impacted how I present myself to people who are deeply dear to me.

Here are some ways NLP has helped me change my way of thinking, and some tips that will help you be a better friend and support others when they need you most.

1. Respect for the model of the other’s world

This comes from NLP assumptions and NLP mindsets – these are the assumptions and beliefs that we have. Our model of the world is as unique as we are; everyone sees the world differently. Respecting it is really important.

2. Assume personal responsibility

The saying “happiness is an inside job” really comes into play here. We have to remember that if our friends don’t answer us or call us back, it’s usually nothing personal, it’s just that they are busy, didn’t see it or wanted to return the call/ the message but just I haven’t gotten there yet. Using the NLP mindset, you can take responsibility for being the one to follow messages, call them back, and follow up on people you haven’t spoken to in a while.

3. Communicate effectively

If you are in a relationship, be it a friend or a romantic relationship, you may not be happy and you can blame them. So they are the reason you’re not happy, because they do this and that. Now, chances are they won’t have a clue what you’re thinking if you don’t communicate effectively with them. When we understand that happiness is an inside job and we take the initiative to communicate where we are with our loved ones, we can have a much better quality of relationship.

4. Make sure you don’t project

In NLP, it’s when you think about something about yourself (that you may not really be aware of) and act in a certain way or notice things in your life that make you feel unwell. certain way. Often this is in a negative light, as you may have limiting beliefs that you tell yourself about who you are. You may also project the way you think and feel onto yourself in your relationships. Be aware of this and you may be able to nip it in the bud.

5. Understand someone’s love strategy

We all have different strategies that we apply in terms of how we feel loved, and how we feel wanted and heard. Everything we do is in an order and sequence of behaviors. So we want to understand what our friends’ love strategies are so we can make sure we meet them if they need extra support.

If you are a visual person, you need to see that you feel loved. For example, buying you flowers, giving you a gift, seeing messages from friends. If you are auditory, that means you want to hear the words of encouragement. If you’re kinesthetic, that means you prefer hugs and affection. When you know this about your friends, you can truly support them in the way they need you.

When we take stock of everything, it all comes down to communication, really. Communicating with your loved ones and with yourself in the most profound way possible ensures that you help yourself and your friends feel heard and respected.


Rebecca Lockwood is a trainer in Neuro-Linguistic Programming, Hypnosis, Time Line Therapy®, Positive Psychology and Breakthrough Coaching.

To learn more about NLP and to work with a professional, visit Life Coach Directory.




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Professional courses need time, says Vanitaa Rawat https://yesicansucceed.com/professional-courses-need-time-says-vanitaa-rawat/ Mon, 07 Mar 2022 13:35:28 +0000 https://yesicansucceed.com/professional-courses-need-time-says-vanitaa-rawat/ With the growing demand for specialized skills since the outbreak of the Covid-19 pandemic, professional courses have become the need of the hour, according to Vanitaa Rawat, Neuro Linguistic Programming (NLP) practitioner and motivational speaker. Watch the Zee Business live stream below: “The Covid-19 pandemic has introduced unprecedented changes in our learning methods. It has […]]]>

With the growing demand for specialized skills since the outbreak of the Covid-19 pandemic, professional courses have become the need of the hour, according to Vanitaa Rawat, Neuro Linguistic Programming (NLP) practitioner and motivational speaker.

Watch the Zee Business live stream below:

“The Covid-19 pandemic has introduced unprecedented changes in our learning methods. It has also given a great boost to digital learning in the education system. Even though the worst of the pandemic seems to be behind us, blended learning, i.e. a mixture of offline and online teaching, will be the new normal. We are seeing a big push on job training and skills, which are the need of the hour, and will help us develop a stronger, more skilled workforce,” said the famed life coach and content creator. .

Vanitaa was speaking as the guest of honor at the launch of new skill-based courses for students of Shree Mahavir Vidyamandir Trust B. Ed College and VT Poddar BCA and Commerce College. She praised the colleges for introducing the new courses and said they would help students develop new skills and seek better livelihood opportunities.

“Vocational training has become more important than ever. Anyone who takes a practical, skills-based course is already at an advantage over others who are not,” she pointed out.

The seven certification courses launched include Creative Writing, Life Skills Education, Basic Contest Course, Basic Book Counting, Python Programming Language Basics, and Communication Skills/Brand Development. personality. (Seventh lesson?). Other courses of this type are in preparation.

Dr. Kishoresinh Chanda, Vice Chancellor, Veer Narmad South Gujarat University (VNSGU), Dr. Patralekha Barad, Dean of Faculty of Education, VNSGU, Dr. Snehal Joshi, Dean of Faculty of Computer Science, Dr. Mehul Desai, Principal of Udhna Citizen College, RJ Veer of 91.1 FM, Administrator Sudhakar ji Master, Niraj Patel and Chandrakant Shah, also graced the occasion.

(Disclaimer: Brand Office article)


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Business NLP launches international programs for ambitious professionals https://yesicansucceed.com/business-nlp-launches-international-programs-for-ambitious-professionals/ Mon, 07 Mar 2022 00:56:00 +0000 https://yesicansucceed.com/business-nlp-launches-international-programs-for-ambitious-professionals/ International NLP training programs. Thousands of people use NLP to overcome obstacles and achieve success. International NLP coach Michael Beale is launching a global program for ambitious professionals. I took Michael’s NLP course 18 years ago. Since then, I have seen many people grow and progress thanks to his coaching. I recommend NLP to anyone […]]]>

International NLP training programs.

Thousands of people use NLP to overcome obstacles and achieve success. International NLP coach Michael Beale is launching a global program for ambitious professionals.

I took Michael’s NLP course 18 years ago. Since then, I have seen many people grow and progress thanks to his coaching. I recommend NLP to anyone who wants to change their professional or personal life.

—J Brown

MILTON KEYNES, UK, March 7, 2022 /EINPresswire.com/ — For decades, thousands of people around the world have used Neuro Linguistic Programming (NLP) to overcome obstacles and achieve success. Now, international NLP coach and trainer Michael Beale has launched a global program for ambitious professionals.

What is NLP? NLP is a modeling approach that offers a toolkit for coping with life’s opportunities and challenges. It is a very practical discipline, concerned with bringing results in the real world. NLP improves communication and influencing skills so people achieve more. Michael Beale works internationally to help people learn how to become more effective at what they do – both at work and in their personal lives. Its NLP programs are designed to teach the best techniques to professionals of all ages.

The programs offered are specifically aimed at people who are already senior executives, or in the process of becoming one, and who wish to improve their influence and their effectiveness. Certified NLP training programs are accredited by NLP co-founder Richard Bandler and the SNLP. Michael also offers shorter non-certified NLP courses in specific skills such as sales, leadership, relationships and coaching.

Programs last 6 months and are normally based on 1 hour per week, plus reading and exercises, with access to a wealth of resources on the NLP Techniques website. Additional sessions can be booked to repeat real-life challenges and opportunities. This time frame works exceptionally well for ambitious professionals as they have enough time to clarify what will make the program useful for them and also to test approaches in their environment, scaling them up to achieve real results. It also gives them plenty of time to establish powerful habits that will serve them well into the future, long after the program ends.

Each program is divided into 4 sections:
1. Free discovery, so potential delegates can determine the value of the program for themselves.
2. Program-specific thematic content area.
3. Voluntary project to develop skills in a specific environment.
4. Integration, so that delegates can apply what they have learned in their professional and personal life.

The free discovery phase consists of 3 sessions and is accessible to anyone who is really interested in the program and has a suitable budget. There is no commitment to continue if the time is not right. To excel in the program, people need a touch of ambition, courage, discipline and honesty. They also need to spend a minimum of time and energy, so the discovery phase really helps them figure out what will make the program useful for them.

Michael is a Richard Bandler NLP Certified Trainer and Coach and a Marshall Goldsmith Leadership and Team Coach. He has run Business NLP Ltd for over 15 years. Previously, he has 30 years’ experience in procurement, marketing, business development and business strategy with major UK companies.

“I trained with Michael on his NLP courses and also worked with him as a business coach for over a decade. Highly recommend him and Business NLP Ltd as an excellent provider of business-focused 1:1 NLP training and coaching services.” David R. Business Consultant. UK.

Michael Beale
PNL Company Ltd.
+44 7944 388621
write to us here

1:1 NLP Training


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Physician Thought Leader Hits TEDx Stage to Share Role of Neuroscience in Diversity Equity and Inclusion https://yesicansucceed.com/physician-thought-leader-hits-tedx-stage-to-share-role-of-neuroscience-in-diversity-equity-and-inclusion/ Mon, 28 Feb 2022 08:00:00 +0000 https://yesicansucceed.com/physician-thought-leader-hits-tedx-stage-to-share-role-of-neuroscience-in-diversity-equity-and-inclusion/ ATLANTE, February 28, 2022 /PRNewswire/ — Since the murder of George Floyd (and rising violence and racial tensions), diversity, equity and inclusion have refocused nationally. Companies are committed to becoming active allies, however, many organizations struggle to move from strategy to day-to-day integration into culture. dr. Maiysha Clairborne hit the TEDx Asheville stage last weekend […]]]>

ATLANTE, February 28, 2022 /PRNewswire/ — Since the murder of George Floyd (and rising violence and racial tensions), diversity, equity and inclusion have refocused nationally. Companies are committed to becoming active allies, however, many organizations struggle to move from strategy to day-to-day integration into culture.

dr. Maiysha Clairborne hit the TEDx Asheville stage last weekend (2-27-22) to address this gap in his talk titled “The Perspective You Might Be Missing.”

Dr. Clairborne, a physician, emotional and communication intelligence consultant and coach, and neuro-linguistic programming (NLP) trainer, examines how cognitive biases form in the mind to find the root cause for dismantling the misperceptions that lead to thinking and thinking. biased behavior. Neurolinguistic programming is the study of how the brain processes information, and more specifically, how that processing influences people’s thoughts, perceptions, actions, and behaviors. In the NLP communication model, information is taken in by all five senses and then passed through multiple unconscious filters that can lead to cognitive biases. Cognitive bias is when a person creates a subjective social reality that is different from the actual reality. This happens because there is so much information entering the brain that the only way it can handle this information is to create “cognitive shortcuts”, which then shape people’s perceptions, expectations and experiences. Cognitive biases have important implications for racial bias and racism.

Neuroscience research on the connection between the brain and behavior has exploded over the past decade. There is growing interest and studies in how perceptions affect people’s beliefs, attitudes and therefore behaviors. Understanding this concept provides a major opportunity for DEI strategies. In addition to focusing on managing change in systems, focusing on changing the cognitive (and other) biases of business leaders and executives who are at the helm of decision-making could be a major access to the dismantling racist policies and discriminatory practices in an organization.

It is clear that these old systems that create inequitable and hostile environments for marginalized communities need to be dismantled. However, the system is made up of individuals carrying these subjective social realities and false perceptions. It is these people who create inequities in their corporate policies, hiring, promotion and compensation practices that ultimately create a divisive and unsafe culture and environment.

Dr. Clairborne and his company, the Mind ReMapping Academy, are dedicated to helping leaders who are committed to diversity, equity, inclusion, alliance, and partnership in their organization see where cognitive biases affect their decision-making (and that of their teams). By altering unconscious belief patterns about themselves and others, these leaders are able to more effectively create and implement new frameworks for DEI that actually have a measurable impact on their organizations and the communities they serve. serve and create sustainability for their DEI initiatives.

To learn more about Dr. Clairborne, visit www.drmaiysha.com. To see his consulting, coaching and corporate training programs, visit https://mindremappingacademy.com/corporate-programs/

Media contact:
dr. Maiysha Clairborne
[email protected]
346-202-5338

SOURCEDr. Maiysha Clairborne


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She built a career working with wellness brands, but suffered major burnouts https://yesicansucceed.com/she-built-a-career-working-with-wellness-brands-but-suffered-major-burnouts/ Mon, 21 Feb 2022 00:17:02 +0000 https://yesicansucceed.com/she-built-a-career-working-with-wellness-brands-but-suffered-major-burnouts/ 20Feb Love yourself Lynda Williams, founder and CEO of Vim & Vigor, is now a strong believer in mindfulness. by Karen Tee Lynda Williams, Founder and CEO of Vim & Vigor For public relations maestro Lynda Williams, work is about feel-good. After all, before launching her PR firm Vim & Vigor in 2013, she worked […]]]>

Love yourself

Lynda Williams, founder and CEO of Vim & Vigor, is now a strong believer in mindfulness.

Lynda Williams, Founder and CEO of Vim & Vigor

For public relations maestro Lynda Williams, work is about feel-good. After all, before launching her PR firm Vim & Vigor in 2013, she worked in-house for Aman and Como Hotels and Resorts, both known for their bespoke wellness experiences.

At Vim & Vigor, she has also represented brands in the wellness industry, including GuavaPass, Balinese wellness center Revivo and currently, Yoga Movement and Balanced Living. In 2020, she also launched wellness-focused digital platform The Soothe and is a practitioner of Neuro Linguistic Programming (NLP).

How has your work made you aware of the importance of personal well-being?

Running a full-fledged business, especially in the beginning, my health suffered tremendously. During the first three years, I had two big burnouts and I was forced to review my health and my way of life.

What does your mindfulness practice look like these days?

Exercise has always been essential for my mental health and I do it before the day gets too crazy. I also often practice breathing, meditation and mindfulness. Breathing is scientifically proven to calm the nervous system and is very effective during times of stress.

Mindfulness has been extremely helpful during the pandemic. I believe in working on the things you can control and not stressing over the things you can’t – learn to work with them instead.

What prompted you to launch The Soothe?

We felt there was a real need for an informative, honest and bold resource for wellness in Singapore. We want to empower people to take control of their own health with the right tools and resources. I also believe in the well-being of our communities and environment, so we made sure to include plenty of content about culture, connection, relationships, and green living as well.

How do you spread the word in your workplace?

We talk openly about mental health, it’s not a taboo subject. Earlier this year, I decided to extend medical benefits to cover seeing a mental health professional. The team knows that I see a mindfulness coach and have seen therapists and counselors in the past – we need to normalize this.

Fostering a positive work environment is really important – a safe environment where people can be themselves and not be afraid to speak up. We’ve gone the extra mile to engage the team this year and have split teams into the office to engage, get out of the house, and connect safely.

Share one of your favorite NLP techniques that can be used to improve workplace well-being.

Learn to change your mindset. If you tend to be anxious or overwhelmed, pre-create an anchor to pull yourself through, through things like specific music tracks, breathing techniques, or an actual physical anchor to change your state from languid to motivated, anxious to calm, sad to happy. They are so convenient and get you into a more balanced state of mind in minutes.


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MPF-Qatar organizes a “Know-NLP” session https://yesicansucceed.com/mpf-qatar-organizes-a-know-nlp-session/ Fri, 18 Feb 2022 20:46:00 +0000 https://yesicansucceed.com/mpf-qatar-organizes-a-know-nlp-session/ The Maharashtra Professional Forum Qatar (MPF-Qatar), as part of its bi-weekly meeting, organized a “Know-NLP” session for professionals from Qatar and India. The event was organized by MPF-Qatar in collaboration with NLP Academy-In (India) and NLP Masterminds Doha (Qatar). It was led by coach and master trainer Karthik R – founder of the NLP Academy-In. […]]]>
The Maharashtra Professional Forum Qatar (MPF-Qatar), as part of its bi-weekly meeting, organized a “Know-NLP” session for professionals from Qatar and India.

The event was organized by MPF-Qatar in collaboration with NLP Academy-In (India) and NLP Masterminds Doha (Qatar). It was led by coach and master trainer Karthik R – founder of the NLP Academy-In.
The Master of Ceremonies was Avinash Deshpande – Acting CEO, MBK Consulting, who is also a Richard-Bandler Certified NLP Master Coach and General Secretary of MPF-Qatar.
“It was an incredibly interactive session and opened my mind to the power of NLP in professional and personal life,” said MPF-Qatar President Anand Nadgir.
“NLP is a way of life with instant results through simple techniques,” Deshpande added. Neuro-Linguistic Programming (NLP) is a psychological approach that involves analyzing the strategies used by successful individuals and applying them to achieve a personal goal.
The event was streamed live on MPF’s social media channels.
MPF-Qatar is an associate organization of the Indian Business Professionals Council (IBPC).
The IBPC is an apex body operating under the Indian Embassy in Qatar and is registered as a professional body with the Qatar Financial Center.
“The main objective of MPF-Qatar is to support working professionals, entrepreneurs and SMEs through networking and coming together to share employment opportunities in Qatar, Maharashtra, India and around the world,” Nadgir said.
“We also help our members grow in their professional careers through personal development sessions like these,” Nadgir added.


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The Music Seeds Artist Development Program – Winners Announced! https://yesicansucceed.com/the-music-seeds-artist-development-program-winners-announced/ Wed, 16 Feb 2022 17:43:00 +0000 https://yesicansucceed.com/the-music-seeds-artist-development-program-winners-announced/ Thursday, February 17, 2022, 6:43 a.m.Press Release: The Seeds of Music the seeds of music, with the support of Auckland UNESCO City of Music and the financing of New Zealand Music Commission, would like to congratulate the winners of a national competition offering mental coaching and wellness programs for musicians and artist development packages, valued […]]]>

the seeds of music, with the support of
Auckland UNESCO City of Music and the financing of New Zealand Music Commission,
would like to congratulate the winners of a national competition offering mental coaching and wellness programs for musicians and artist development packages, valued at $1,820 each.

The two lucky winners are;

  • Mohi Allen (artist name MOHI)
  • Sarah Foley (artist name BLAKE)

This 26-week, 1:1 online coaching program aims to bridge the gap between musicians and the industry by helping to identify and establish specific, achievable career goals while focusing on the well-being and development of musicians. artists.

Each program is tailored to the musician and some of the main objectives of the program include; creating value awareness, identifying and creating support systems, nurturing a growth mindset, understanding the importance of wellness, time management, productivity skills, unpacking limiting beliefs and negative mindset, understanding challenges, building resilience and setting achievable goals as well as feedback creativity.

the seeds of music directed by Sonny Southon, was launched in April 2021 with the goal of honing musicians with the tools needed to create a successful music career. Sonny is a
Life coach with training in Small business management, Cognitive-behavioral therapy (TCC),
Neuro Linguistic Programming (NLP),
and is a E-RYT500 YACEP Advanced yoga teacher. She has 15 years of teaching experience and an insatiable interest in the science of health and wellness, having studied meditation, mindfulness and the impacts of Traumatology and mental health.

“The new business model for musicians is entrepreneurial and they no longer have to wait for a record or publishing company to sign them. Musicians can now get behind the wheel with a focused goal to generate their own income, whether from songwriting, performing, producing, indie music streaming, syncing, or licensing music. music to TV/movie/games or other recording artists”. Sonny Southon – Founder, The Music Seeds

www.aucklandcityofmusic.nz/music-seeds-giveaway/

www.themusicseeds.com / www.sonnysouthon.co.nz

© Scoop Media


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Women’s Club Luncheon February 16 | Club news https://yesicansucceed.com/womens-club-luncheon-february-16-club-news/ Fri, 11 Feb 2022 07:00:00 +0000 https://yesicansucceed.com/womens-club-luncheon-february-16-club-news/ The Fountain Hills Women’s Club will hold its February 16 luncheon at the Community Center. Doors open at 11:30 a.m. Lunch is $22 and reservations can be made by emailing Carol Goyena, [email protected], by Friday, February 11. The meeting speaker is Rosemary Powell. She is a Certified Medical Support, CHT. It helps individuals get rid […]]]>

The Fountain Hills Women’s Club will hold its February 16 luncheon at the Community Center.

Doors open at 11:30 a.m. Lunch is $22 and reservations can be made by emailing Carol Goyena, [email protected], by Friday, February 11.

The meeting speaker is Rosemary Powell. She is a Certified Medical Support, CHT. It helps individuals get rid of unwanted emotions and return to a successful and joyful life. She uses hypnotherapy and Neuro-Linguistic Programming (NLP) to take control of your mind, and therefore your life.

Plans are in full swing for our annual fundraiser. The theme is “A French Country Affair”. It will be held at ADERO Scottsdale on Sunday, March 20.

The $65 donation will support the club’s scholarship fund and includes lunch, Classy Jazzy’s fashion show and a silent auction. Tickets can be purchased at Classy Jazzy on Fountain Avenue or by calling BJ Soehlig at 602-361-5562.

The Women’s Club team reaches out to the community to support our efforts by donating items to auction or put in raffle baskets or by placing ads in the directory. The club offers golf packages from Sunridge Canyon and We-Ko-Pa golf courses, as well as other silent auction items.


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WellSpan Health discovers missing drug history near home to improve patient safety https://yesicansucceed.com/wellspan-health-discovers-missing-drug-history-near-home-to-improve-patient-safety/ Wed, 09 Feb 2022 16:05:41 +0000 https://yesicansucceed.com/wellspan-health-discovers-missing-drug-history-near-home-to-improve-patient-safety/ AI, EHR Legacy Data Conversion, and Local Pharmacy Connections Deliver 97% of Medicines to Patients Over 65 WellSpan Health is a nonprofit, integrated health system that serves communities in central Pennsylvania and northern Maryland. This eight-hospital health system was recognized with an Eisenberg Award for innovation in patient safety and quality, and achieved HIMSS Stage […]]]>

AI, EHR Legacy Data Conversion, and Local Pharmacy Connections Deliver 97% of Medicines to Patients Over 65

WellSpan Health is a nonprofit, integrated health system that serves communities in central Pennsylvania and northern Maryland. This eight-hospital health system was recognized with an Eisenberg Award for innovation in patient safety and quality, and achieved HIMSS Stage 7 status for the inpatient electronic medical records adoption model and ambulatory (EMRAM and O-EMRAM). In late 2020, WellSpan was certified as Acute Level 8 in the CHIME Digital Health Most Wired, a program designed to improve the health and care of communities around the world by encouraging the optimal use of information technology.

The challenge

Discrepancies in a patient’s medication history can have serious downstream consequences. Up to 70% of patients have errors on their medication list when admitted to hospital by the emergency department (ED), and up to 59% of these errors can cause harm.1In addition, one-third of inpatient orders have errors, 85% of which stem from medication history collected during the admission process.2

WellSpan Health encountered similar issues. Missing, incomplete, and inconsistent patient data from external sources of medication history led to unnecessary complications and delays in the medication reconciliation process. As a result, clinical staff had to call pharmacies and providers to collect, confirm, and manually enter medication data, opening the door to transcription errors and potential adverse drug events (ADRs).

In addition to gaps in the medication history stream, medication data from their converted old EHR systems was essentially unusable in the current EHR. This would require manual intervention and corrections each time a patient presented to a WellSpan facility. Seeing this as a barrier to quality patient care, WellSpan management sought a solution through a partnership with DrFirst and its AI-powered SmartProcessor.SM Solution.

“We launched Epic in 2017 and used another medication history provider as our data source. We had high hopes to improve our medication reconciliation process, but quickly realized that we were still missing a lot of information about our patients,” said Donald “Chip” Gerhart, R.Ph., Director clinical informatics in pharmacy.

In addition to the lack of medication history, WellSpan also had difficulty with consistency in medication instruction (sig) terminology and variations in terms used between different data sources. Where one prescription might use the word “orally,” another said “by mouth,” which caused import and mapping issues that clinicians had to manually resolve in each patient record.

“We first tried to do some mapping on our own to deal with the variation in signature terms and how they were translated in our Epic system, but quickly realized there was a significant amount of work involved. in progress that we had to do,” explained Gerhart. “At a certain point we realized that we were fighting a losing battle, and it was something that we were going to have to constantly manage with dedicated internal resources and that we still could not achieve 90% and more. “

The solution

To improve access to accurate and actionable patient medication histories, WellSpan began conversations with DrFirst in 2019. MedHxSM provides a combination of local and national medication history sources directly into the native Epic workflow for the most comprehensive medication history database available. In addition to providing data from HIEs and other EHR partners, DrFirst identifies and connects local pharmacies for healthcare organizations that share common patients and makes refills dispensed under MedHx available.

“One of the things we were particularly drawn to was DrFirst’s ability to connect with local pharmacies to get more information for our patients outside of PBMs,” Gerhart said.

With additional data sources more closely aligned with the patient population in Pennsylvania and Maryland, WellSpan also leveraged SmartSigSM, a patented artificial intelligence (AI) solution included in MedHx, to standardize signature information in consistent terms, securely infer missing information, and pre-populate drug information and signatures into its Epic EHR.

In addition to improving access to patient medication histories, WellSpan used SmartProcessor in late 2020 to standardize medication data across three legacy systems (NextGen, MEDENT, and MEDITECH) when transitioning multiple facilities to one. only Epic system.

The results

WellSpan integrated MedHx with SmartSig into its Epic EHR in late 2020. As a result, when WellSpan clinicians search a patient’s medication history, they find usable data on 93% of patients and 97% of patients over 65 years. In the first six months, 73 local pharmacies began sharing medication history data, providing 2.4 million additional prescriptions that would otherwise have to be entered manually. Pre-populating signaling information has dramatically increased access to local patient histories, improving the quality of data imported into Epic and saving more than seven clicks per medication.

“By partnering with local pharmacies and DrFirst, we receive more complete and accurate prescription fill information, which means our staff don’t have to manually collect this data or fill in these fields in the history.” medication for each patient. We are saving time previously spent calling pharmacies and confirming missing medications and signature information, reducing errors associated with manual entry and improving patient safety,” said Gerhart.

Along with upgrading their external medication history source, WellSpan’s efforts to improve quality and access to legacy data have yielded impressive results. SmartProcessor has converted data from over 270,000 patient records from legacy NextGen, MEDENT and MEDITECH systems, representing over 5.5 million medication records. Of these records, 88% were normalized and imported into WellSpan’s enterprise-wide Epic system. Access to this data saved five to seven minutes per patient record while avoiding countless opportunities for transcription and ADR errors and subsequent readmissions.

“To save time and improve the quality of medication history data when consolidating three EHRs into a network-wide implementation of Epic, we developed a data conversion process using the DrFirst’s SmartProcessor AI engine that cleans and structures data beyond standard Neuro Linguistic Programming (NLP) using clinical and statistical context.This standardized drug data for use in our Epic system while addressing discrepancies and variations from older EHRs, inferring missing data with context from medication histories to avoid blank fields while avoiding laborious manual entry.

– Robert Lackey, MD, FAAFP Director of Medical Information, WellSpan Health

The references

1 Tam, VC, Knowles, SR, Cornish, PL, Fine, N., Marchesano, R., & Etchells, EE (2005). Frequency, type, and clinical significance of medication history errors at hospital admission: a systematic review. At CMAJ. https://doi.org/10.1503/cmaj.045311

2 Gleason, KM, McDaniel, MR, Feinglass, J., Baker, DW, Lindquist, L., Liss, D. and Noskin, GA (2010). Medication Study Results During Clinical Transitions and Transfers (Matching): An Analysis of Medication Reconciliation Errors and Risk Factors at Hospital Admission. Journal of General Internal Medicine. https://doi.org/10.1007/s11606-010-1256-6


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