Hire for values and train for skills:
Sagar Vishwas, Founder and CEO of MyGrowthZone (MGZ Edutech Pvt. Ltd) believes that by following this mantra, one can develop long term partnerships and valuable human resources. Says Sudha Bonsor (Director Sales & Business Development), “I came with no experience in sales and when one of us needed to take on this role, I reluctantly participated. I was given 3 months , training, an external coach and lots of support to grow in the role. Sagar says, “Sudha showed great alignment with our values and purpose and learned many new skills. In the time it would have taken us to hire an experienced salesperson, she actually practiced several sales skills. He says skills are measurable and easier to teach than values, which are deep-rooted and hard to measure. An assessment can give some guidance but no clear map of his value system and beliefs.
Diversity and inclusion:
Co-founder Rama Sarode believes that inclusion and diversity as a core ethic has helped MGZ gain a more comprehensive perspective on its market and develop products that appeal to a wider and more diverse audience.
Rama jokes, “For us, gender diversity in the workplace means hiring more men.” As part of its hiring policy, MGZ seeks people with diverse linguistic and cultural backgrounds. “Although we don’t have a very large team yet, we have hired employees from various backgrounds, even interns from different countries,” adds Sagar. Having an informal work environment where no one is called “Sir” or “Madam”, while respecting each other and even being friends – has helped create a trusting, high performance environment with the right amount of motivating stress in MGZ.
Commitment through empathy:
“As a training and coaching company specializing in neuro-linguistic programming for business, mBraining and positive psychology, we have come to understand that each of us has unique patterns of processing information, emotions and communication,” says Sagar. “By adapting our style of communication, according to the models of our partners, we were able to establish a deep rapport and empathy for each other,” he adds. Sagar thinks that by just making a little effort to understand if the team member you are working with is driven by pleasure or away from pain, is an overview person or a detail oriented person , a black and white or continuum person, the way they make decisions, the way they prefer to learn, and several finer and unique unconscious patterns, you connect deeply with them, minimize gaps in understanding, and foster a very healthy growing environment.
In times of high employee attrition, low engagement and low productivity, these approaches are a beacon of hope for companies striving for excellence and growth.
Disclaimer: No Deccan Chronicle reporter was involved in the creation of this content. The group also declines all responsibility for this content.
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